At Parfums de Brennan, we are committed to providing a seamless and luxurious shopping experience. Please review our shipping policy to understand the details of our shipping process.
Free Shipping Within the Continental U.S.
We offer free shipping on all orders within the continental United States. Our goal is to ensure that your order arrives promptly and in excellent condition.
Processing Time
All orders are processed within 2-3 business days. You will receive an email confirmation with tracking information once your order has been shipped. Please note that orders are not shipped or delivered on weekends or holidays.
Delivery Time
Standard delivery times vary based on your location:
• Continental U.S.: 3-7 business days
Please note that delivery times are estimates and may vary due to external factors, such as weather conditions or carrier delays.
International Shipping
At this time, we only offer shipping within the continental United States. We are working to expand our shipping options in the future. Stay tuned for updates on international shipping!
Shipment Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use this information to monitor your shipment and ensure its timely arrival.
Shipping Address Accuracy
Please ensure that all shipping details are correct at the time of purchase. We are not responsible for delays or undeliverable packages due to incorrect shipping addresses provided during checkout. If you realize an error, please contact us immediately at admin@parfums-de-brennan.com.
Lost or Damaged Packages
We strive to ensure that every order arrives safely. In the event your package is lost or damaged in transit:
• Contact us within 7 days of the expected delivery date at admin@parfums-de-brennan.com.
• For damaged packages, please include a description and photos of the damage.
• We will work with the shipping carrier to resolve the issue and, if necessary, provide a replacement or refund.
Questions
If you have any questions or concerns regarding our shipping policy, feel free to contact our support team at admin@parfums-de-brennan.com. We are here to assist you.
